Privacy Policy: Chattanooga Vent Pros

At Chattanooga Vent Pros, we value your trust as much as your safety. We keep your information private so you can focus on a safer, more efficient home.

1. Information We Collect

We only collect the essentials needed to get the job done:

  • Contact Details: Name, phone number, and email address.

  • Service Address: To know where to send our pros!

  • Service History: Details about your dryer vent cleaning or installation for future maintenance reminders.

2. How We Use Your Info

Your data is used strictly for:

  • Scheduling: Booking your appointments and sending reminders.

  • Communication: Sending invoices, receipts, and updates on our arrival time.

  • Marketing: Occasionally letting you know about seasonal specials or referral rewards (like those 10% off deals!).

3. The "No-Sharing" Promise

We do not sell, rent, or share your personal information with third parties. Period. Your data stays with us and is used only to provide the services you’ve requested.

4. Your Control

If you’d ever like to stop receiving marketing emails or want us to update your info, just let us know. We’re local and easy to reach.

5. SMS Policy

By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. Message frequency varies. Msg & data rates may apply. If you wish to join again, you can sign up as you did the first time, and we will start sending SMS messages to you again. For help or more information, reply "HELP" to any of our messages. Your information will not be shared. By submitting, you agree to our Privacy Policy seen and reviewable on this page. By providing your mobile phone number, you agree to receive SMS (short message service) communication. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. If you require any more information or have any questions about our privacy policy, please feel free to contact us. Our website or any websites associated with our website, we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by our website, or any websites associated with it and how we use it.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

  • What are cookies? Cookies are small text files stored on your device that help us understand how you interact with our site, remember your preferences, and improve site performance.

  • How we use them: We use functional cookies to ensure the website works correctly and analytical cookies (such as Google Analytics) to track visitor traffic and patterns.

  • Your Choices: You can manage your cookie preferences at any time by clicking the "Manage Cookies" button on our homepage or by adjusting your browser settings to refuse cookies. Please note that disabling cookies may affect the functionality of certain parts of our site.

7. Data Security & Handling

The security of your personal information is a top priority at Chattanooga Vent Pros.

  • Protection Measures: We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

  • Data Retention: We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as maintaining service records or complying with legal obligations.

  • Employee Access: Access to your personal data is strictly limited to authorized personnel who need the information to perform their jobs (e.g., scheduling or billing).

    8. Contact Us

If you have questions about your privacy, reach out directly: Anthony L Hooper, Owner Chattanooga Vent Pros

(423)565-9669

info@chattanoogaventpros.com